Intelligent SAP Support Simplified
Dodge AI is an intelligent platform designed to streamline SAP Application Management Services (AMS) by proactively identifying and resolving support tickets and enhancement requests before they escalate into critical incidents. The platform conducts a comprehensive health scan of your WRICEFs, custom objects, and ticket patterns to identify bottlenecks that hinder operational efficiency. Utilizing context graphs, Dodge AI performs continuous problem management to surface recurring issues, enabling organizations to address them before they impact business operations. The tool offers a clear, prioritized reconfiguration roadmap to correct misaligned setups, moving your Center of Excellence (COE) closer to achieving a zero inbox environment. Additionally, it automates Level 1 and Level 2 support through integration with platforms like Teams and Slack, significantly reducing resolution times and minimizing consulting hours. With a commitment to compliance with international safety and security standards, Dodge AI provides intelligent SAP support at a reduced cost.