The AI ecosystem for enterprise solutions
Kore.ai is a comprehensive AI ecosystem designed for enterprises, providing AI agents and agentic workflows that integrate AI into business processes where it adds the most value. The platform enables the creation of advanced AI agents that respond in real-time, equipping human agents with tools to manage inquiries effectively. With over 100 pre-built search connectors and support for agentic retrieval-augmented generation (RAG), Kore.ai enhances information retrieval capabilities. Users can design agents, tools, and workflows using either no-code or pro-code tools through an intuitive interface, leveraging AI agent templates for rapid development. The platform offers deep visibility into agent performance through real-time analytics, detailed audit logs, and actionable insights. It also ensures compliance with enterprise policies and regulatory standards through robust access controls and ethical safeguards. Kore.ai integrates seamlessly with existing contact center solutions and supports communication across various channels, including messaging, social media, email, and voice. Additionally, it provides developer-friendly APIs and SDKs for further customization and integration with enterprise data sources.