Elevate your customer service experience
Tidio is an AI chatbot and live chat platform designed for customer support and sales automation. It aims to enhance resolution rates, customer satisfaction, and the efficiency of service teams. With a Help Desk and an intuitive real-time Live Chat feature, Tidio transforms chaotic customer interactions into structured support experiences. The platform boasts a 67% resolution rate, the highest in the industry, and offers a Resolution Rate Guarantee, promising a refund if it does not improve your rate to at least 50%. Tidio emphasizes collaboration between AI and human agents, ensuring that AI enhances rather than replaces the capabilities of real customer service teams. Trusted by over 300,000 brands and service teams, Tidio is committed to delivering exceptional customer experiences without compromising on personal touch.